Installation Guide

A detailed procedure for installing and configuring Simple Sales Tax is included below. If you are having difficulty following along or need us to clarify something, please feel free to contact us.

Step 1: Create a TaxCloud account

If you have not yet registered for TaxCloud, click here to get started. Registration can be completed in minutes and is entirely free.

Step 2: Configure your TaxCloud account

Now that you have created your TaxCloud account, there are a few important matters to take care of. Please log in to your TaxCloud account and complete all of the items below.

  1. Add your website. While logged in, click on the “Websites” tab. If your store is not listed on this page, you will need to register it by clicking “Add Website” and following the on-screen prompt.
  2. Select a default TIC for your website. To ensure that your customers are taxed correctly, you will want to set a default Taxability Information Code (TIC) for your website. To do so, click the icon next to “Default TIC” under the entry for your store on the “Websites” page.
  3. Add business locations. If your business has a physical presence in the United States, it is imperative that you register your business locations, including stores, warehouses, and distribution facilities, with TaxCloud. To do so, navigate to the “Locations” tab and click “Add store/office.”
  4. Select your tax states. Navigate to the “Tax States” tab. You will be presented with a map of the United States. Click the map to highlight those states where you would like to collect tax.

Step 3: Upload and activate Simple Sales Tax

Now that your TaxCloud account is ready to go, it’s time to install Simple Sales Tax. To get started, log in to WordPress and navigate to Plugins → Add New → Upload. Find the .ZIP archive that was sent to you via email and wait for the upload to be completed. Finally, click “Activate” to complete the installation process.

Step 4: Configure Simple Sales Tax

You’re almost there! Just a few more steps and you can kiss your sales tax worries goodbye.

  1. Navigate to WooCommerce → Settings → Integrations → Simple Sales Tax. If you see a message that reads “Whoops! Simple Sales Tax found some extra rates in your tax tables,” follow the prompt to remove existing entries from your tax tables.
  2. Fill in the following fields:
    1. TaxCloud API ID: Enter the API ID for your website. This can be found on the “Websites” page in TaxCloud.
    2. TaxCloud API Key: Enter the API Key for your website. This can be found on the “Websites” page in TaxCloud.

    1. USPS ID: In order to verify the addresses of your customers, you will need a USPS WebTools ID (we call it a “USPS ID” for short). To get your ID, go to http://usps.com/webtools/ and click “Register Now.” Your USPS ID will be emailed to you immediately.
    2. Business Addresses: Enter the addresses of any business locations that you registered with TaxCloud in Step 2.3. If you have multiple business locations, you must also select a default address to be used on your site.
    3. Exemption Settings: If you have tax-exempt customers, including schools, churches, or wholesale purchasers, then you should enable exemptions on your site.

Step 5: Configure your products

If you sell products that do not fall into the category indicated by your site’s Default TIC, you will need to assign appropriate TICs to these products. For your convenience, Simple Sales Tax provides three methods by which you can do this:

  1. Category-level TIC assignment: To assign a TIC to all products in a category, navigate to Products -> Categories and select the category in question. Use the box next to “TIC (Taxability Information Code)” to make your selection and click “Save Changes.”
  2. Bulk TIC assignment: To assign a TIC to a group of products, start by navigating to the Products screen and ticking the checkbox next to each product. Next, select “Edit” under “Bulk Actions” and click “Apply.” You will then see an option to set a TIC for the selected products.
  3. Product-level TIC assignment: To assign a TIC to a single product, edit the product and scroll until you see the “Product Data” metabox (see below). Next, select an appropriate TIC from the provided list, and save your changes by updating the product.

Step 5b: For multi-state businesses only

If you ship items from more than one business location, you also need to indicate the locations from which each item can be sent. For our purposes, we will refer to these locations as “Shipping Origins.”

By default, all products in your store will have only one shipping origin, namely your site’s default address. If you plan to ship an item from a location other than your site default or to distribute it from multiple locations, you will need to set its Shipping Origin Addresses using the interface found on the Edit Product screen:

If you have any questions about configuring your products, please feel free to reach out to us for help.

Step 6: Testing

Now that Simple Sales Tax is installed, you should perform several test transactions to ensure that everything is working properly. To do so, add some items to your cart, and complete the checkout process. After checking out, don’t forget to return to your WooCommerce -> Orders page to mark your test order as “completed.” To do so, simply click the button depicted in this screenshot:

While testing, you may review your transactions by logging in to TaxCloud and navigating to the “Transactions” tab. It is imperative that you complete at least one test order.

Step 7: Go Live!

Now that you have tested your website and verified that Simple Sales Tax is working properly, it is time to switch your TaxCloud account from test mode to live mode. To do so, log in to TaxCloud, go to the “Websites” page, and click “Go Live!” That’s it, you’re done! If you do not see a “Go Live” button, you will see a message with a list of steps that must be taken before your account can go live.